Ocean Alexander Official Service
Every Ocean Alexander Deserves Factory-Level Care. One Team. One Standard.
Ocean Alexander Service streamlines every stage of ownership with warranty support, genuine parts, commissioning, and expert technical service—all through one experienced team committed to keeping your yacht performing at its best.
What The Service Center Handles
Four disciplines, one shop.
Ocean Alexander owners typically deal with a builder, a dealer, a yard, and a warranty administrator separately. Ocean Alexander Service consolidates that into one relationship, so nothing falls into the gap between parties.
Warranty Administration
Claims intake, root-cause documentation, and coordination with Ocean Alexander engineering — managed end-to-end so owners and captains aren't the ones chasing status updates.
Parts & Logistics
Genuine Ocean Alexander parts sourced, tracked, and shipped to the vessel or yard, with lead times communicated up front instead of discovered mid-repair.
Vessel Commissioning
Pre-delivery inspection, systems checks, and sea trial coordination for new-build and FTZ-inventory vessels, closing out punch-list items before handover.
Vessel Commissioning
From receipt to handover, in four phases.
Every vessel moves through the same sequence before it reaches an owner or leaves a yard — the order matters, and skipping a phase is where problems get expensive later.
Receipt & Inspection
Vessel intake against the builder's spec, hull and systems condition logged before any work begins.
Systems Check
Propulsion, electrical, HVAC, and navigation systems tested and exceptions documented as yellow, blue, or grey items.
Sea Trial
On-water performance verification and final punch-list confirmation with the owner's representative or captain.
Owner Handover
Documentation package delivered, warranty registration confirmed, and the vessel enters active service or transport.
Where We Work
Coast to coast coverage.
Ocean Alexander Service operates on the East Coast of USA through East Coast Yacht Group, and on the West Coast, through Pacific Coast Yachting Services, so wherever an Ocean Alexander is berthed, there's a service center that recognizes the vessel.
East Coast Service Center
Operated by East Coast Yacht Group
Direct warranty, parts, and commissioning support for Ocean Alexander owners on the East Coast, working alongside our dealers and yard partners.
- Address
- 2955 W State Road 84, Fort Lauderdale, FL 33312
- Phone
- 954.530.2033
- info@eastcoastyachtgroup.com
West Coast Service Center
Pacific Coast Yachting Services
West Coast warranty and service support for Ocean Alexander owners.
- Website
- pacificcoastyachtingservices.com
- Coverage
- West Coast United States
"An owner shouldn't have to know which of four companies is responsible for a warranty claim. That's our job, not theirs."
Single Point of Accountability
The Ocean Alexander Service Center and East Coast Yacht Group are positioned as the responsible parties for warranty work — claims don't get passed between dealer, builder, and yard without someone tracking them.
Documentation-First
Every claim, inspection, and commissioning phase is logged, so root cause and resolution are on record, not reconstructed after the fact.
Built for Working Fleets
Programs are structured for vessels in active charter, management, or owner use, not just one-off repairs.
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